14 Net Mystery Shoppers Dare to Compare report commissioned by
REALTOR.comOnline Rapid Response System
With our proprietary online rapid response
system, your sales associate has a compelling
tool to ensure every potential buyer for your
property receives a fast, professional response.
In the blink of an eye, your potential buyer can
connect with the affiliated sales professional who
best knows your home and its unique selling
features.
Here’s how it works:
• A homebuyer sees a listing online.
• They request additional information or a
showing through the website.
• The Coldwell Banker Preferred independent
sales associate receives an instant alert.
• They are able to respond to the homebuyer
within minutes, and you are that much
closer to a closing.
After generating the greatest exposure for
your property, we follow it up with the most
knowledgeable and responsive customer
service in the business. Before we changed
how the industry looks at technology,
almost half of the online inquiries made to
sales associates went unanswered. Of those
inquiries that did receive a reply, the average
response time was measured in days.
14
Now,
the technology and infrastructure of
Coldwell Banker Residential Brokerage
enables immediate sales
associate notification,
making it possible to
respond within seconds.